Home | Victoria Falls Accommodation | Payment page

Welcome to Our Payment Page

Safe and secure online payment or bank transfer


Four easy steps

1) How to Book

Once you have been through our website and have chosen where to stay and what activities you would like to do. Send us a booking enquiry form, we will respond to you via email to confirm your requirements, prices and any other requests.

We will continue to correspond with you via email until we get your holiday booked and planned just the way you want it. Once you confirm that everything is correct we will proceed to the payment process, see below.

2) How to Pay

Accommodation
A deposit of up to 30% is required to confirm your booking. The balance is due no later than 60 days before your first day of travel. If the booking is made within 60 days of travel, full payment is required to confirm reservations.

Activities
A deposit of up to 30% (dependant on the activity and tour operator) is required to secure and hold the booking for you. The balance can either be paid to us before your arrival or onsite in Victoria Falls directly to the tour operator. Note - Only the big tour operators accept credit cards. Other operators will have to be paid in cash. A credit card transaction fee will in some cases be applied.

3) Payment Methods

We have set up several payment options to facilitate ease of payment for you either by electronic bank transfer or credit card payment. Payments can be made from almost any corner of the world with ease and at a minimal cost.

Please advise us of which country and currency you are paying from and with and if you would prefer to pay by credit card or electronic bank transfer. We can then discuss the easiest payment option for you.

The price for your trip is quoted in US dollars. If you are paying in another currency, we will do a conversion for you at the current exchange rate of the day.

Credit card payments attract a 1.5% transaction fee.

Bank transfers - ALL bank charges are for your account, otherwise these will be reflected as an outstanding balance for your booking.

4) Confirmation, itinerary and vouchers

Once payment has been received we will email you confirmation vouchers and an itinerary. This will have details of what you will be doing, and/or where you need to be. These same vouchers are also sent to the tour operator, hotel, lodge or safari camp depending on your trip.

Please print the confirmation vouchers and present them to your hotel or operator - it is as easy as that.

5) Cancellation Policy

Accommodation:

30 days prior to arrival: 50% of value of rooms cancelled
15-29 days prior to arrival: 75% of value of rooms cancelled
0-14 days prior to arrival: 100% of value of rooms cancelled

Please note that this policy might differ slightly between the different hotels.

Activities:

We have a very good relationship with all the activity tour operators and we will endeavour to issue a full refund for a valid reason. However activities cancelled within 24hrs of the activity are likely to incur a 100% cancellation fee. Please follow this link for more details on Cancellation Policies.

 



E-Guide to Victoria Falls Purchase Instructions SA Residents:
Please bank transfer R60.00 into the account details below, then email confirmation of that deposit to info@victoriafalls-guide.net. Upon receipt of your email a download link will be sent to you. You can then follow the simple download instructions.
Don't forget you have a 100% money back guarantee if you are not completely satisfied with the product, no questions asked.

Bank Transfer Details for e-guide

Bank: ABSA
Branch: Hayfields, Pietermaritzburg, South Africa
Account Name: Vic Falls Guide
Acc Number: 9228632901
Sort Code: 63 20 05
Swift Code: ABSAZAJJXX

Please contact us if you have any queries and also read our About Us page


What a great website!!

by Sarah (London)

I would like to send a huge shout out to Tony and Boo for this fantastic website. My family and I were looking into travelling to Victoria Falls and found it hard to find trustworthy and reliable information online when we found this site.

Not only is it informative, it is user friendly, and the service that Boo and Tony gave us when it came to booking accommodation and sightseeing advice was incredible.

We will definitely use this site again and we will forward it on to all of our friends.

Boo - thanks again for taking such good care of us!

Read more Testimonials Here

 

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