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How to Book and Pay

Making a booking with Victoria Falls Guide is a simple 3 step process. We offer safe and secure online credit card or bank transfer payment options.

Three easy steps

1) How to Book

Once you have been through our website and have an idea of where to stay and what activities you would like to do, send us a booking enquiry form. We will respond to you via email to confirm your requirements, prices and any other requests. If you don't know where to stay or what to do, don't worry we are here to assist and advise.

We will continue to correspond with you via email until we get your holiday booked and planned just the way you want it. Once you confirm that everything is correct we will proceed to the payment process, see below.

2) How to Pay

We have set up several payment options to facilitate ease of payment for you either by electronic bank transfer or credit card payment. Payments can be made from almost any corner of the world with ease and at a minimal cost.

Please advise us of which country and currency you are paying from and with and if you would prefer to pay by credit card or electronic bank transfer. We can then discuss the easiest payment option for you.

The price for your trip is quoted in US dollars. If you are paying in another currency, we will do a conversion for you at the current exchange rate of the day.

Credit card payments attract a 1.5% transaction fee.

Bank transfers - ALL bank charges are for your account, otherwise these will be reflected as an outstanding balance for your booking.

Accommodation
A deposit of up to 30% is required to confirm your booking. The balance is due no later than 60 days before your first day of travel. If the booking is made within 60 days of travel, full payment is required to confirm all reservations.

Activities
A deposit of up to 30% (dependant on the activity and tour operator) is required to secure and hold the bookings for you. The balance is to be paid 30 days prior to your arrival.

3) Confirmation, itinerary and vouchers

Once payment has been received we will email you confirmation vouchers and an itinerary. These will have details of what you will be doing, and/or where you need to be and any balance due for payment onsite. These same vouchers are also sent to the activity tour operator, hotel, lodge or safari camp depending on your trip.

It is your responsibility to check the vouchers carefully and ensure that they are correct, before printing them. Present these vouchers to your hotel or operator on arrival - it is as easy as that.

Terms and Conditions and Cancellation Policy

Please follow these links for full details on our Terms and Conditions and our Cancellation Policies.

Travel Insurance

Travel insurance is an absolute requirement when travelling to Africa and you would be rather remiss not to take out a reputable policy. Please see more information on our Travel Insurance page.

Please contact us if you have any queries and also read our About Us page


What a great website!!

by Sarah (London)

I would like to send a huge shout out to Tony and Boo for this fantastic website. My family and I were looking into travelling to Victoria Falls and found it hard to find trustworthy and reliable information online when we found this site.

Not only is it informative, it is user friendly, and the service that Boo and Tony gave us when it came to booking accommodation and sightseeing advice was incredible.

We will definitely use this site again and we will forward it on to all of our friends.

Boo - thanks again for taking such good care of us!

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