How to Book and Pay
Making a booking with Victoria Falls Guide is a simple 3 step process. We offer safe and secure online credit card or bank transfer payment options.
Three easy steps
1) How to Book
Once you have been through our website and have an idea of
where to stay and what
activities you would like to do,
send us a
booking enquiry form.
We will respond to you via email to confirm your requirements, prices and any other requests.
If you don't know where to stay or what to do, don't worry we are here to assist
We will continue to correspond with you via email until we get your holiday booked and planned just the way you want it. Once you confirm that everything is correct we will proceed to the payment process, see below.
2) How to Pay
We have set up several payment options to facilitate ease of payment for you either by electronic bank transfer or credit card payment. Payments can be made from almost any corner of the world with ease and at a minimal cost.
Please advise us of which country and currency you are paying from and with and if you would prefer to pay by credit card or electronic bank transfer. We can then discuss the easiest payment option for you.
The price for your trip is quoted in US dollars. If you are paying in another currency, we will do a conversion for you at the current exchange rate of the day.
Credit card payments attract a 1.5% transaction fee.
Bank transfers - ALL bank charges are for your account, otherwise these will be reflected as an outstanding balance for your booking.
A deposit of up to 30% is required to confirm your booking. The balance is due no later than 60 days before your first day of travel.
If the booking is made within 60 days of travel, full payment is required to confirm
A deposit of up to 30% (dependant on the activity and tour operator) is required to secure and hold the bookings for you.
The balance is to be paid 30 days prior to your arrival.
3) Confirmation, itinerary and vouchers
Once payment has been received we will email you confirmation vouchers and an
itinerary. These will have details of what
you will be doing, and/or where you need to be and any balance due for payment
onsite. These same vouchers are also
sent to the activity tour operator, hotel, lodge or safari camp depending on your trip.
It is your responsibility to check the vouchers carefully and ensure that they are correct, before printing them. Present these vouchers to your hotel or operator on arrival - it is as easy as that.
Terms and Conditions and Cancellation Policy
Please follow these links for full details on our
Terms and Conditions and our Cancellation Policies.
Travel insurance is an absolute requirement when travelling to Africa and
you would be rather remiss not to take out a reputable policy. Please see
more information on our
contact us if you have any queries and also read our
About Us page
What a great website!!
by Sarah (London)
I would like to send a huge
shout out to Tony and Boo for this fantastic website. My family and I were
looking into travelling to Victoria Falls and found it hard to find trustworthy
and reliable information online when we found this site.
Not only is it informative, it
is user friendly, and the service that Boo and Tony gave us when it came to
booking accommodation and sightseeing advice was incredible.
We will definitely use this site
again and we will forward it on to all of our friends.
Boo - thanks again for taking
such good care of us!
Read more Testimonials Here
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